Via Semcon

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We are looking for a senior Service designer with drive and passion that want to to explore new opportunities, and want to create great service experience.

At Semcon you will be, together with a well-composed team and a present manager, given the opportunity to develop present and future solutions with our customers locally, regionally and globally within our different industries.

To thrive in the position you see things a bit different, you see patterns and connect dots where others see noise. You have a deep understanding for both technology and business and the ability to see the bigger picture.

We are curious about you who are specialized within Service Design and can help clients transform their business. You’ll bring your expertise in user research and analysis with a thorough design thinking / service design understanding. You have a proven ability to design concepts based on research and an appreciation of craft and an attention to detail. You are experienced in developing service design deliverables like custumer journeys and service blueprints.

What you'll do:

  • Performing user research
  • Facilitate design thinking workshops
  • Analyse and define requirements
  • Design and prototype physical and digital services
  • Work with custumer journeys
  • Develop service blueprints
  • Work with digital eco systems for products and services
  • Communicate the user perspective to to influence stakeholders
  • Work closely with other designers, technical experts and business developers to make the services come alive
  • Collaborate with team members to provide and receive design feedback

At Semcon, you will have a leader who supports your development and you will be a part of a team who work with different types of projects within the broad spectra of design. Your opinion and knowledge is important. We always look into the needs and behaviors of the end-user when we develop products & services. We take initiatives based in curiosity and are proactive and communicative towards our customers and colleagues. As a colleague, you are driven by personal development, thrive in an eventful workday and have an open and positive mindset. You enjoy problem solving and has a tendency to turn challenges to creative solutions. You see possibilities and are eager to help where needed.

We value that you are you , whomever you might be. And we want you to grow with us. At Semcon, everyone is important and we want our employees to thrive in all aspects of life, making us value your work life balance in order to pursue a sustainable work life. We offer you a creative and open environment where you will be working closely with experts in many areas - boosting your own abilities.

Interested? Apply today! Interviews will be held continuously. Do you have any questions or want to learn more about the position?
Contact act. Head of User Experience Anders Sundin, .

We look forward to your application!

About Semcon
Semcon is the tech company who puts people before technology. We always look into the needs and behaviors of the end-user as we develop products. That’s how we make a real difference around the world – every day.
To us, inspiration is the basis of everything we do . We are convinced that inspired employees who have fun at work widen their perspectives and perform at their very best. With us, you will be given the opportunity to develop within the fields of: Automotive , Industry, Energy, Life Science & Product Information.

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