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Are you looking for an opportunity to expand your skills in technical support, service and project management while working with many of the latest Microsoft-products? Capacent, a Nordic management consulting firm are now looking for a IT Support Technician to join their team in central Stockholm. Does this sound interesting? Read more and apply today!

Job description
As a IT Support Technician you will be operating in a Microsoft environment and use many of the latest MS products and services. Capacent has a mixed environment of both local and outsourced infrastructure.

As a IT Support Technician, your key responsibilities will include:

  • On-site support to users at the office with day-to-day technical issues. Remote support to internal users at other sites in Sweden (Göteborg & Malmö), Finland (Helsinki) and on occasion, Iceland (Reykjavik)
  • Organize upgrades of IT environment, research and suggest replacements for old hardware/software and auditing, purchasing and renewing licenses
  • Purchase and configuration of new clients and phones
  • Set up and maintain workstations and provide introductions and guidance regarding PC, software and other necessary IT equipment (including network & conference call solutions) as well as perform troubleshooting to diagnose and resolve software and hardware related issues
  • Active participation in different kinds of local and Nordic IT-projects

Key Qualifications
To be successful in the role as IT Support Technician, you are communicative and outgoing since you will be the primary contact for many of the Capacent’s IT providers. In addition, you take initiative, are eager to learn and like to challenge and develop yourself. You have excellent oral and written skills in English.

Technical skills:

  • Technical background, 1-3 years working with support and/or operations
  • Experience using Microsoft products like Office 2016, Office 365, Sharepoint, Microsoft servers and Windows OS's
  • Basic understanding of Active Directory: e.g. how to create users
  • Experience with network equipment like routers, switches and firewalls

In addition, the following areas give additional merit

  • Academic degree / BS in computer science or similar field
  • Microsoft certifications like MCP/MCSA or MSCE
  • Oral and written skills in Swedish

Contact and Application
In this recruitment process Capacent is cooperating with Dfind IT. Please submit your application as soon as possible. The interview process is ongoing, so please send in your application through our website . If you have questions regarding the position, feel free to contact recruitment consultant Marcus Grahn at or Louise Nachtweij at

About Capacent
Capacent is a Nordic management consulting firm focusing on improving companies’ profitability and cash flow. With its broad service offering and some 150 employees located at five offices in Sweden, Finland and Iceland. Capacent holds a strong position in the Nordic market. Capacent’s trademark is its strong focus on implementation and results. For more info, please visit:

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